COMETCHAT: ALL-IN-ONE FAST & SECURE LIVECHAT FOR APPS/WEBSITES

WITFEED June 28, 2024

COMETCHAT: FAST & SECURE CHAT FOR WEBSITES & APPS WITH TEXT, VOICE & VIDEO SUPPORT

CometChat is a complete livechat & interaction solution for integrating audio, video, and text messaging capabilities on a website, online app &/'or' mobile application in such a way that users may interact more securely & extensively without any time (response) lag.

You can easily create a fully functional chat solution for just about any use case with CometChat's no-code solution (Chat Widgets), UI Kits, SDKs, and APIs. With the help of these integration techniques, we can streamline and cut out a lot of development costs, which will speed up your time to market.

The in-app communication platform offers a scalable, secure, and simple solution that promotes significant user-to-user engagement for an expanding company.

Users may do more on your platform without leaving it by using a simple messaging experience. Your team can install chat and shift its attention back to your primary product thanks to integrations, flexible deployment, and a build option for every developer skill set (APIs, SDKs, UI Kits, and more).

***This post contains partner links and i/we will be compensated if you purchase through these links.

TABLE OF CONTENTS

INTRODUCTION
KEY FEATURES OF COMETCHAT
WAYS OF INTEGRATION
INSTALLATION
PRICING
PROS & CONS

TOP FEATURES OF COMETCHAT

1. INDIVIDUAL & GROUP TEXT CHAT

Users can communicate one-on-one or in groups during chats that are password-protected, private, or both.

2. VIDEO AND AUDIO CALLING

Users can make individual or group audio and video calls in the WhatsApp style.

3. RICH MEDIA ATTACHMENTS

All of the well-known websites offer support for rich media preview panels.

4. READING AND TYPING INDICATORS

Alerts people when they are actively typing or reading delivered messages.

5. ONLINE PRESENCE MEASUREMENT INDICATORS

Identifies a user's status in the conversation or whether they are online.

6. SUPPORT CHAT FOR CUSTOMERS

Default integrations with top customer service chat providers.

7. SINGLE SIGN-ON (SSO)

Allows a user to use a single set of login credentials through user authentication.

8. BOTS & WEBHOOKS

Send messages to your app whenever predetermined events occur, and use automated bot software to carry out predetermined tasks.

9. CUSTOM/SPECIAL MESSAGES

Enables developers to distribute personalized data to consumers and groups.

THERE ARE THREE WAYS TO INTEGRATE COMETCHAT

1. Using Chat Widgets, your chat will be operational in a matter of minutes and is ready to use. You may easily access chat settings through your CometChat Dashboard, such as hiding or revealing clickable chat buttons. The main drawback to this approach is that it requires far fewer adjustments than SDKs or UI Kits.

2. Since UI Kits are open-source, you have access to the full codebase. After the UI Kit has been added to your app, you may modify the code to give it a look and feel that fits your brand and your user's preferences. From a time and money-saving standpoint, this solution is great and offers much more customization. But there will still be some development work involved with UI Kits (in this case, modifying the UI Kit code to suit your UI requirements).

3. The final way to integrate CometChat is with the help of SDKs that allows you to build your UI entirely from scratch because it makes use of the core CometChat SDK (on top of which the UI Kits and Chat Widgets are created). Due to the fact that everything must be completed within your app utilizing the SDKs, this choice allows for the most customization. The drawback of this choice is that, in contrast to Chat Widget and UI Kits, it will require a significant amount of development time and work.

INSTALLATION OF COMETCHAT ON WEBSITE/APP

Download CometChat Pro Plugin on your computer.
Go to Plugins > Add New in the WordPress Admin panel.
Click the "Upload Plugin" button, then choose the plugin zip file by clicking the "Choose File" button. After choosing the file, you must press the "Install Now" button.
Now WordPress will upload and install the plugin file for you.
When the plugin has been installed, you must click the "Activate Plugin" link to use it.

COMETCHAT PLANS & PRICING

STARTUP PLAN - BEST FOR SMALL APPS & WEBSITES:

All core & key chat features

Integrate using Chat Widgets, UI Kits & SDKs

GDPR Compliance

Encryption in-transit (SSL/TLS) & at-rest
(AES 256)
STARTUP
VOICE + VIDEO CALLING
Pay-As-You-Go
Voice: $0.001/user per min
Video: $0.003/user per min

GROWTH PLAN - BEST FOR LIVE APPS & WEBSITES:

All features of
Startup plan

Email + SMS Notifications

Stickers, Reactions,
Message Translations

Real-time document &
whiteboard sharing

Moderation Features
GROWTH(MOST POPULAR)
VOICE + VIDEO CALLING
Pay-As-You-Go
Voice: $0.001/user per min
Video: $0.003/user per min

SCALE PLAN - BEST FOR ESTABLISHED APPS & WEBSITES:

All features of
Growth plan

Voice transcription

Polls & smart replies

Sentiment analysis & in-flight message moderation

HIPAA Compliance
SCALE
VOICE + VIDEO CALLING
Pay-As-You-Go
Voice: $0.001/user per min
Video: $0.003/user per min

ENTERPRISE PLAN - BEST FOR UNIQUE REQUIREMENTS THAT NEED TO SCALE:

All features of
Scale plan

Scale to millions of users

99.9% SLA & Enterprise support with a private Slack channel

Shared, dedicated, or on-premise deployment
ENTERPRISE
VOICE + VIDEO CALLING
Pay-As-You-Go
Voice: $0.001/user per min
Video: $0.003/user per min

COMETCHAT FOR EVERY INDUSTRY - USE CASES

INDUSTRIAL APPLICATIONS OF COMETCHAT

1. EDUCATION

By giving teachers access to communication with students, parents, and coworkers, remote learning will be improved. Users can collaborate on tasks and solve difficulties in real-time by supporting file sharing.

PRIMARY FEATURES:

Multiple Chat Experiences

Highly Secure

Collaborative Whiteboards

2. ON-DEMAND

To provide customers of your on-demand service app with a seamless experience, you may dynamically construct chats based on orders with CometChat's extensive metadata features, with the possibility to include location-specific data.

PRIMARY FEATURES:

Metadata

Globality & Location Data

Moderation

3. HEALTHCARE

With comet's secure, all-in-one chat solution and the most secure features, you can make healthcare available to everyone. CometChat complies with HIPAA rules in full.

PRIMARY FEATURES:

Compliant with HIPAA

Masking Data Filter

Chat Record

4. MARKETPLACE

Enable safe and secure communications between buyers and sellers, with the option to exchange photographs and videos of the goods, paperwork, and much more, and watch sales on your online marketplace soar.

PRIMARY FEATURES:

Masking Data Filter

Hide contact information, such as phone numbers and email addresses, in messages.

Push Notifications

Security

Users can send files, photos, and videos privately with CometChat because it has SOC 2 Type II certification.

5. SOCIAL COMMUNITY

Instead of enabling connections between members of your online community on a different platform that is not part of your experience, keep them all on your platform.

PRIMARY FEATURES:

White Label

Offline Messaging

Security

6. VIRTUAL EVENTS

A real-time conversation will get your attendees talking. With the help of a dynamic auto-scaling platform, cometchat will take care of DevOps to make sure your event goes off without a hitch. Do you have a world event? Connect users from around the world by using the Message Translation addon.

PRIMARY FEATURES:

Auto-Scaling

White Label

Translation of a Message

7. DATING SITE

Cometchat offers attending users via phone calls, HD video chat, and private in-app messaging as different methods to have meaningful interactions that include entertaining elements such as emoticons, stickers, comments, and more. Additionally, you may earn money from features like typing indications and make it simple for users to uninstall your app after they've finished using it.

PRIMARY FEATURES: